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Privacy Policy

SC Air Sensation SRL guarantees the confidentiality of personal data. The personal data entered by the buyer will be used only for the declared purpose of this website, that of marketing. The trader can collect personal data through the site only with the consent of the buyer and only if they provide it voluntarily. The buyer agrees to receive information via e-mail address or phone number about the products and offers on the website. The merchant can also collect anonymous data resulting from the buyer’s navigation on the site. These data are transmitted involuntarily by the buyer after accessing certain pages.

SC Air Sensation SRL does not sell, does not offer, does not exchange e-mail addresses obtained through this site, does not disclose your e-mail address to other people who access the pages of this site.


This site operates according to all the legal provisions of the Romanian State. If one or more provisions of these terms and conditions are in conflict with any applicable legal requirement, they will not be applied and the parties will work together to agree on new provisions that respect the spirit of the initial provisions. The parties will be considered independent contractors and none of the parties is granted the right or authority to assume or create any obligation on account or to the detriment of the other. The Terms and Conditions of this contract replace other previous written or verbal agreements, between the Buyer and the Merchant, regarding the subject of this contract and can only be modified or changed by written agreement signed by both parties.


None of the parties will be responsible for the non-execution of its contractual obligations, if such a situation is due to a force majeure event. Force majeure is the unforeseeable event, beyond the control of the parties and which cannot be avoided.


Any conflict arising between the Merchant and the Buyer is tried to be resolved amicably by agreement between the two parties. If this is not possible, the legal provisions will apply.

Privacy Policy

Our commitment to the confidentiality and protection of your data

SC Air Sensation SRL, owner of, ensures the confidentiality and security of personal data through organizational and technical measures, in the context of the legislative framework according to the General Data Protection Regulation (RGDP) (EU) 2016/679 on Personal Data Protection. If the information below does not answer your questions, please contact us using the data on the Contact page.

The operator undertakes to respect the user’s rights conferred by the legislation in force and the Regulation (RGDP) (EU) 2016/679, and at the user’s request written to the address [email protected] undertakes: to confirm whether or not it processes personal data, free of charge, for one request per year; to rectify, update, block, delete or transform into anonymous data, free of charge, the data whose processing does not comply with the provisions of the legislation in force and the Regulation (RGDP) (EU) 2016/679 on the Protection of Personal Data regarding the processing of data with personal nature and free circulation of these data; to stop processing your personal data.

The personal data processed are: name and surname, e-mail address, telephone/fax/mobile number, address (domicile / residence or delivery) and other technical data.

We reserve the right to store customer information: name and surname, address, email, telephone, products ordered, etc. for an indefinite period.

We guarantee data confidentiality: we will not provide any information (names, addresses, orders, etc.) to third parties.

By completing the order form, the user gives his unconditional consent to be registered in the Air Sensation database.

The purpose of data processing is to inform consumers and potential consumers about the services offered by e-mail, SMS, post, courier or other means of communication, about the actions carried out in the future by Air Sensation SRL and the creation of statistical reports regarding the consumers of the products and services sold by Air Sensation SRL or by its partners.

The refusal to provide personal data determines the impossibility of honoring reservations and orders.

Customers’ personal data may be transmitted to legal authorities to verify the legitimacy of commercial transactions or to other legal authorities to carry out checks justified by law, only if this is requested and in accordance with the legislation in force.

Air Sensation SRL does not ask its Users/Clients by any means of communication (telephone, e-mail, etc.) for confidential information, bank account data or personal passwords. If the User/Client discloses personal information to third parties, he bears full responsibility for his actions, and Air Sensation SRL is not liable for any kind of damage according to the legislation in force.


The owner of the website is SC Air Sensation SRL, registered at the Trade Register under number J32/1082/2022, Fiscal Registration Code 46212265, with registered office in Sibiu, Jud. Sibiu, Str. Stephen the Great, No. 96-98, Romania.

You can always contact us as follows:

  • by phone at no. 0746.58.99.86 between 09:00-22:00
  • by e-mail at [email protected]
  • at one of the trader’s work points.

Air Sensation has appointed a Personal Data Protection Officer. For any questions or concerns related to this Policy, how we process your data or your rights, you can contact us at the e-mail address [email protected] or at the postal address Ștefan Cel Mare str., No. 96-98, Sibiu, Romania.


We will use your data only to improve your experience of browsing and discovering our products. Depending on the type of personal data requested, they are used differently. In the following texts you will find detailed explanations, in which we explain why we request certain data and what we do with them.

Name and contact information

How we use your name and contact information Why? To be able to process orders placed by you on our sites You must provide us with this information in order to be able to execute the distance sales contract (this is what the online order/booking is called in legal terms): it is impossible to process your booking and issue your invoice if we do not know your name, what are your billing details or email address to associate with your access. To be able to send you text messages with details about the status of your order. We need to do this to  correctly execute the contract concluded at a distance with you: so that you know exactly when the reservation has been confirmed. To send you information by email, SMS or courier about items, news or services recently added to our offer. To keep you up to date with our activity. We only send information for which we have received your consent. Fraud prevention and detection. To prevent and detect fraud that targets both you and us: unfortunate cases, but absolutely necessary. To be able to view our offers while browsing the Internet. To be able to see the latest news and promotions added to our commercial offer. To be aware of your and other customers’ preferences. To give you exactly what you expect and to be one step ahead of the competition.
Date of birth

How we use the date of birth Why? To prevent and detect fraud. To give you surprises, occasionally: we send you a card or a discount voucher. To prevent and detect fraud that targets both you and us: unfortunate cases, but absolutely necessary.
Gender: Mrs./Mr.
How we use gender information Why?
To be able to address us correctly and indicate the products that are addressed to you. To indicate the products that are addressed to you (in terms of content).
Information on the method of payment
 How we use payment method information Why?
Our online payment processor is Banca Transilvania. Our sites direct you to the processor platform if you have opted for the online payment method of the reservation. We do not retain or process the information provided in the online payment procedure: card number, CVV. To honor the distance contract concluded with you.
To prevent and detect fraud To prevent and detect fraud that targets both you and us: unfortunate cases, but absolutely necessary.
History of your requests

We keep exactly what you asked for. For example: on the phone or on social media channels.

How we use your request history Why?
To be able to solve your requests and provide you with support. We need to keep the request history in order to be able to honor the contract concluded with you and offer you the best customer support.
To do training with our employees So that, when you contact us to receive the support you expect, our employees solve your requests in the most operative way possible.
Shopping history and products saved in the basket

What you bought or reserved and what you kept in the basket for a future purchase or comparison

How we use shopping history and products saved in the cart Why?
To be able to sell you the products added to the cart  To be able to execute the contract concluded with you: if you cannot add products to the basket, you cannot buy them.
To be able to provide support and process returns. To be able to honor the contract concluded with you.
To find out your preferences and those of other customers. To make sure we give you exactly what you want and to always be one step ahead of the competition.

Information about your phone or laptop and how you use our sites: IP address, type of electronic device and browsing history

How we use information about your phone, laptop and how you use our sites Why?
To constantly improve our sites. To provide you with the best shopping experience.
To protect our sites To prevent and detect attempted fraud against you and our company. To fulfill our legal obligations to protect your personal data.
Answers to surveys, contests or promotions
 How we use responses to sweepstakes, contests or promotions Why?
To organize the raffle, contest or promotion, according to public regulations.  To ensure that we comply with our obligations to you. If we can’t use your answers, we can’t choose the winners.

You are not obliged to provide us with your personal data, but if you do not you will not be able to buy or book directly from our sites and you may not get the best online experience. It is exclusively your decision and we respect it.

We assure you that we anonymize and aggregate your personal information (so that you cannot be identified) and use it to test the IT systems we use, to improve the experience offered by our sites and to develop new products and other related services.


We set cookies on your computer for:

  • remember if you are logged into your account on the Sites
  • remember whether you are a new or recurring visitor and which pages you have visited on the Sites
  • remember if we have shown you the option to subscribe to our newsletters

If you leave a comment on our site, you can choose to save your name, email address and website in cookies. These are for your convenience, so you don’t have to fill them in again when you leave another comment. These cookies will be valid for one year.

If you have an account and log in to this site, we will set a temporary cookie to determine if your browser acceptscookies. This cookie does not contain personal data and is deleted when you close the browser.

When you log in, we will also set some cookies to save your login information and display options. Login cookies are kept for two days, and those for screen display options are retained for one year. If you select “Remember me”, your logincookies will be kept for two weeks. If you log out of your account, authentication cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie does not include personal data and simply indicates the ID of the item you just edited. It expires after 1 day.


Pages on this website may include embedded content (eg videos, images, articles, etc.). Embedded content from other websites behaves exactly as if visitors viewed another website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with embedded content, including tracking your interaction with content embedded if you have an account and are logged in to that website.


We will keep the personal information provided by you as long as you have an account on our sites, for the time necessary to honor the reservations and orders placed by you or, if you contact the customer relations department, for the time required to process requests you.

If you have completed the consent confirmation form sent by e-mail, we inform you that we keep the information provided for an indefinite period.

The data requested by the Romanian authorities can be kept, to comply with the legal obligations in relation to our company, even if your user account has been closed.

If you leave a comment, the comment and its metadata are retained indefinitely. This way we can automatically recognize and approve all subsequent comments instead of holding them in a queue for moderation.

For users (if any) who register on our website, we also store the personal information they provide in their user profile. All users can view, edit or delete their personal information at any time (but cannot change their username). Also, website administrators can see and edit this information.


According to the new Regulation for the Protection of Personal Data, you have the following rights:

The right to be informed about how your personal data is used (such as this page).

The right to access the personal data we hold about you.

The right to request the correction of erroneous information we have about you.

The right to request the deletion of your data, to stop the processing or collection of personal data, in certain circumstances.

The right to stop marketing communications by newsletter (which you can do using the unsubscribe option, displayed in the footer of each email of this type, as well as the dedicated unsubscribe page on our websites) or by phone (you can do by contacting us at the contact details mentioned below).

The right to request the transfer or porting of data to you or another service provider.

The right to report to the authorities the violation of the rights provided by the New Regulation for the Protection of Personal Data – the regulatory authority in Romania is: the National Supervisory Authority for the Processing of Personal Data (

Basically, if you have an account or have left comments on this website, you can request to receive an export file of the personal data we hold about you, including all the data you have provided to us. You can also ask us to delete any personal data we hold about you. This does not include all data that we are required to keep for administrative, legal or security purposes.

Visitor comments may be checked by an automated spam detection service.


If you have given us your consent, we may send you marketing messages by e-mail, SMS, telephone or courier catalogs and reading copies to ensure that your wishes are respected and that you are aware of all our news and offers.

How you can stop receiving marketing messages from us:

  • by contacting our customer support team via the form on the contact page;
  • sending an e-mail to [email protected], specifying your requirements;
  • using the unsubscribe option present in the footer of each newsletter.

Please note that it may take several days for your requests to be processed.

The fact that you have opted out of receiving marketing messages does not affect other communications with us: confirmation emails for orders placed, subscribing to product availability alerts.